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Return Policy


Clix Wiper Blades


Clix Wiper Blades may be returned within 30 days of delivery if they are unused and in their original condition. To initiate a return, customers need to provide proof of purchase, such as a receipt or order number. We will refund the full order amount minus the shipping cost for the return. If the wiper blades have been opened & used, a 25% restocking fee will be applied. Exchanges for identical or different products are allowed, with customers responsible for covering any price differences. Returns are processed within 7-10 business days. 


Accepted Returns Reasons:

  • Unused Wiper Blades in Original Packaging
  • Defective Wiper Blades
    • Customers may be asked to send photo or video proof of defects.

Clips:

Did you open your Clix Wiper Blades and find the incorrect clips for your vehicle? Please send us an email at service@clixauto.com  regarding the issue. 


Streaking Wipers?

Streaking wiper blades can be frustrating and compromise your driving safety. Here are some steps you can take to troubleshoot the issue and restore clear visibility:

  1. Clean your windshield thoroughly:
  • Use a quality glass cleaner and a microfiber cloth to remove dirt, grime, and oil film.
  • Pay close attention to the area where the wiper blades contact the windshield.
  • Stubborn contaminants might require a clay bar or a specific windshield cleaner for tar and bugs.
  1. Inspect your wiper blades:
  • Look for cracks, tears, or uneven wear on the rubber edge.
  • Feel the blade for any hardened or inflexible sections.
  • Check for any debris lodged in the wiper blade frame or arm.
  1. Clean your wiper blades:
  • Mix a mild soapy solution and gently wipe the rubber blade with a clean cloth.
  • Avoid using abrasive cleaners or harsh chemicals.
  • Rinse the blades thoroughly with clean water.
  1. Check your wiper arm tension:
  • Ensure the wiper arms are making firm and even contact with the windshield across their entire length.
  • Adjust the tension as needed to improve pressure distribution.
  1. Check your wiper fluid reservoir:
  • Make sure the reservoir is filled with a good quality wiper fluid suitable for your climate.

    Additional Tips:

    • Avoid using your wipers on a dry windshield, as this can accelerate wear and tear.
    • Store your car in a garage or shaded area to protect your wiper blades from the sun's harmful UV rays.
    • Lift your wiper blades off the windshield when parked for extended periods, especially during winter, to prevent them from freezing to the glass.

    By following these troubleshooting steps, you can often fix streaking wiper blades and restore clear vision while driving. If the issue persists, please contact our service team.

    Return Process:

    Customers are responsible for the return shipping costs. For assistance with returns, please contact us at service@clixauto.com, providing your order details and the reason for return.


    Clix Aroma


    Clix Aroma Starter Packs can be returned within 30 days of delivery if the item is unused and in its original condition. A proof of purchase, such as a receipt or order number, is required. We will refund the full order amount, excluding the initial shipping cost.


    Accepted Returns Reasons:

    • Unopened and Unused Pods in Original Packaging
    • Defective Pods
    • Defective Diffuser

    Return Process:

    Returns of unused Aroma Pods are subject to a 25% restocking fee, and customers are responsible for the return shipping charges. Returns are processed within 7-10 business days. 


    Aroma Club Subscribers:

    Aroma Club Subscribers have a lifetime warranty applicable on diffusers. If your diffuser fails, please contact our service to fill out a warranty claim and receive another diffuser FREE of charge.


    Additional Information:

    Customers must provide proof of purchase for all returns. For any further assistance with returns, please email us at service@clixauto.com.


    ClixAuto values your satisfaction and endeavors to make the return process as smooth as possible. In order for any return to happen you must FIRST contact our service team. Returns will NOT be issued without proper communication with our team. Thank you for choosing ClixAuto!

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